More importantly, it is well documented that rail lines (streetcars, light rail, heavy rail and commuter rail) change the way land is used. It’s a mode that may sound good - buses that act like rail - but in reality, most BRT projects in the United States are just express buses, often mixing in with traffic while generating harmful emissions. We are in a moment in time when we can transform our region with a world-class transit network thanks in large part to the $1.3 trillion federal infrastructure investment, but for a reason that makes little sense virtually every proposed transit line being proposed for metro Atlanta has switched from being heavy or light rail to “bus rapid transit,” or BRT. MARTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.Metro Atlanta is riding the wrong bus into the future - SaportaReport Close These may include exercises such as practical demonstrations, written communications, oral interviews and/or competency assessments. INTERVIEW SELECTION PROCESS: The selection process may include one or more components to demonstrate applicants’ knowledge, skills and abilities in job related areas.
Must be able to work weekends, holidays and evening hours as needed.Provides information on special MARTA bus service parking lot locations, fees, and general information about the MARTA system.Ĭompletes schedule and information requests for MARTA literature and printed schedules and conducts specialized surveys. Receives and refers customer inquiries, commendations and complaints to the Customer Service Center, BreezeCard inquiries to the Breeze Card Service call center and paratransit inquiries to the Paratransit Reservations call center. Provides MARTA customers with telephone numbers for connecting services to Clayton, Cobb and Gwinnett counties. Provides driving instructions from major highways/interstates to MARTA rail stations. Provides other customer services or directs customers to other sources and departments for requested information.
Atlanta transit jobs software#
Skills evaluations may be administered.Īnswers telephone calls utilizing a computerized software application - Trapeze Info Agent, provides MARTA customers with accurate route, trip and schedule information and assist MARTA riders in getting from one point to another bus and rail. Bilingual language skills preferred, and some positions may require bilingual skills, (English and Spanish ), in order to meet bilingual staffing needs. Must have a knowledge of MARTA service area (metro Atlanta), to include familiarity with names of city streets, location of hospitals, schools and universities, governmental agencies (city, state, and federal), and major businesses. Must possess ability to utilize a personal computer and have proficient data entry/keyboarding skills. Strong written, grammar, spelling and data processing skills are required. High school diploma or equivalent and two years minimum customer service experience preferably in a call center environment.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. *POSITION POSTED UNTIL A VIABLE POOL OF CANDIDATES HAS BEEN ESTABLISHED*
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